Although situated just outside the West Midlands county, the station lies within the area supported by Transport for West Midlands given its proximity to Tidbury Green, and therefore TfWM-issued tickets for train travel are valid for travel to the station, but TfWM-issued bus tickets are not.

London Midland closed the ticket office in 2011.

[1] The station opened as Grimes Hill Platform on 1 July 1908.

[2] The station is served by hourly trains in each direction between Birmingham Snow Hill and Stratford-upon-Avon, with most Birmingham services continuing through to Stourbridge Junction.

[3] There is also an hourly Sunday service in each direction, to Worcester Foregate Street and Stratford.