[1][2] Alam was general officer commanding the 11th Infantry Division, Bogra of Bangladesh Army.
[3] On 19 April 2007, Alam was appointed the chairperson of Bangladesh Telecommunication Regulatory Commission.
[4] He approved mergers of telecom companies in Bangladesh but wanted to prevent the creation of monopolies at the same time.
[5] He approved policies for VoIP services in Bangladesh and gateway companies.
[9] Alam served as the chairperson of Bangladesh Telecommunication Regulatory Commission until 10 February 2009.