Medallia is an American customer and employee experience management company based in San Francisco, California.

[3] Medallia provides a platform for social, text, video, speech, messaging and online feedback.

In addition to social media feedback and analysis, as well as mobile feedback and engagement,[6] capabilities of the company's product include survey creation and management, text analytics and dashboarding, and direct goals and action management.

[11] In July 2019, Medallia went public on the NYSE led by new CEO Leslie James Stretch .

[13][14] In October 2021, Thoma Bravo completed acquisition of Medallia in an all cash transaction valued at $6.4 billion.