[1] Care navigators work closely with patients and families through discussion and collaboration to provide information on the best options and referrals to healthcare professionals, facilities, and organizations specializing in the patients’ needs.
[4] Mental health care navigation is also sometimes provided by self-help books.
"[8] Models for mental health care navigation can involve many scenarios from a brief consultation to an extended process with follow-up.
They offer referrals, assistance with insurance and other financial matters, and general support.
A highly detailed method of care navigation with long-term follow-up was developed in 2011 by San Francisco-based psychiatrist and mental health expert Eli Merritt, M.D.