[5] It has since expanded to comprise several generations of hybrid tablets, 2-in-1 detachable notebooks, a convertible desktop all-in-one, an interactive whiteboard, and various accessories, many with unique form factors.
Though there was less demand for the 64GB version because of the much smaller available storage capacity, supplies of the lower cost unit were almost as tight.
On September 8, 2015, Microsoft announced the "Surface Enterprise Initiative", a partnership between Accenture, Avanade, Dell Inc., and HP, to "enable more customers to enjoy the benefits of Windows 10."
[52] Later devices moved towards a matte gray finish showing the actual magnesium color through the semi-transparent top coating.
According to some reviewers, this kickstand is uncomfortable to use in one's lap and means the device won't fit on shallow desks.
The second generation added a 55 degrees angle position which according to Microsoft makes the device more comfortable to type on the lap.
[55] On October 6, 2015, Microsoft unveiled the Surface Book, a 2-in-1 detachable with a mechanically attached, durable hardware keyboard.
The Surface Book has what Microsoft calls a "dynamic fulcrum hinge" which allows the device to support the heavier notebook/screen portion.
[56] On October 26, 2016, Microsoft unveiled an additional configuration, called the Surface Book with Performance Base, which has an upgraded processor and a longer battery life.
[57] The second generation Surface Book 2 was announced on October 17, 2017, introducing an upgraded ceramic hinge for stability, and lighter overall weight distribution.
[58] On May 6, 2020, the third generation Surface Book 3 was announced, featuring 10th-generation Intel processors, improved battery life, and faster SSD storage.
[60] Its permanently attached hardware keyboard comes in four colors and uses the same kind of fabric as the Type Cover accessories for the tablets.
The device comes with the newly announced Windows 10 S operating system, which enables faster boot times at the expense of the ability to download and install programs from the web instead of the Microsoft Store.
All its components, including the processor and a surround-sound system, are located in a compact base on which the screen is mounted upon via a flexible, four-point hinge.
The device is a folio with two 9-inch displays that can be used in various configurations ("postures"), including a laptop-like form where a Bluetooth keyboard is attached to the bottom screen.
Additionally, toggles to control sound quality and to disable the capacitive Windows button on the Surface 3 and Pro 3 devices were included.
[72] Microsoft added sections to Windows 10 settings that have the ability to control the functions of the buttons on the Surface Pen.
[80][81][82][83] In October 2012, Microsoft aired its first commercial, directed by Jon Chu, for the Surface product line.
[124] In 2014, Microsoft announced a five-year, $400 million deal with the National Football League, in which Surface became the official tablet computer brand of the NFL.
As part of the partnership, special, ruggedized Surface Pro 2 devices were issued to teams for use on the sidelines, allowing coaches and players view and annotate footage of previous plays.
[130] When Surface was first announced, critics noted that the device represented a significant departure for Microsoft, as the company had previously relied exclusively on third-party OEMs to produce devices running Windows, and began shifting towards a first-party hardware model with similarities to that of Apple.
[131][132] Steve Ballmer said that like Xbox, Surface was an example of the sort of hardware products Microsoft will release in the future.
[133] Original equipment manufacturers (OEMs), whose products have traditionally run Microsoft operating systems, have had positive responses to the release of Surface.
John Solomon, senior vice president of HP, said that "Microsoft was basically making a leadership statement and showing what's possible in the tablet space".
[136][137] Acer founder Stan Shih said that he believed Microsoft only introduced its own hardware in order to establish the market and would then withdraw in favor of its OEMs.
[142] The need for the Surface to market an ARM-compatible version of Windows was questioned by analysts because of recent developments in the PC industry; both Intel and AMD introduced x86-based system-on-chip designs for Windows 8, Atom "Clover Trail" and "Temash" respectively, in response to the growing competition from ARM licensees.
In particular, Intel claimed that Clover Trail-based tablets could provide battery life rivaling that of ARM devices; in a test by PC World, Samsung's Clover Trail-based Ativ Smart PC was shown to have battery life exceeding that of the first gen ARM-based Surface.
Peter Bright of Ars Technica argued that Windows RT had no clear purpose, since the power advantage of ARM-based devices was "nowhere near as clear-cut as it was two years ago", and that users would be better off purchasing Office 2013 themselves because of the removed features and licensing restrictions of Office RT.
Several law firms sued Microsoft, accusing the company of misleading shareholders about sales of the first-gen ARM based Surface tablet, calling it an "unmitigated disaster".
[156] Indeed, OEMs reported that most customers felt Intel-based tablets were more appropriate for use in business environments, as they were compatible with the much more widely available x86 programs while Windows RT was not.