Unlike most other convenience stores in Japan, Ministop stores feature a kitchen that prepares sandwiches, snacks and take out bento boxes on demand, and has a seating area where customers can sit down and eat immediately.

The usual Japanese convenience store goods are available, such as magazines, manga comic books, soft drinks, contraceptives, onigiri; services include bill payment, photocopying, ticket purchase for events and ATM access.

A typical selection might include hot dogs, sandwiches, frozen desserts such as their flagship soft serve ice cream, kariman and chūkaman—baozi-style buns with various fillings.

[6] In January 2022, Robinsons Group assumed full ownership of the Ministop business in the Philippines with 460 branches.

[7] It was announced that the stores would be rebranded as Uncle John's, after the flagship fried chicken product sold in the Philippine market since 2006.