Mr. Cooper Group, formerly WMI Holdings Corporation, is an American home loan servicer headquartered in the Dallas, Texas area.

[3] In mid 2008 WaMu suffered a massive run where customers pulled out $16.7 billion in deposits in a ten-day span.

[10] In August 2017, Nationstar Mortgages, LLC, announced it was changing its name to Mr. Cooper after releasing its worst financial report to date.

As a result Nationstar was delisted from the New York Stock Exchange and WMIH changed its name to Mr. Cooper Group.

[14] In 2018, Mr. Cooper paid out millions of dollars in settlements in New York and California due to various violations of state banking laws.

[17] The company promised to ensure that customers will not be assessed late fees, penalties, or hits to their credit score due to the service outage.