There is a headquarters that handles advertising, public relations, training, signage, and other matters such as information technology.
[3] Franchises offer training, advertising and information technology support, lower procurement costs and access to a network of established operators.
[3] One Lehman Brothers executive, after being let go from the Wall Street firm, bought a Union, New Jersey Mr. Handyman franchise.
[3][4] Individual franchise owners hire handyman workers which they call "technicians", give them trucks, and sometimes provide tools, and pay them on an hourly basis to perform work.
[5] A trend is that fewer homeowners are inclined to do fix-up jobs; one reporter commented "my family's fix-it gene petered out before it reached my generation.
[1] Alex Roberts, then president of Mr. Handyman, offered advice for homeowners such as tips about insulating which sometimes appears in newspapers and which helps publicize the company.