As well as phone appointments with career advisors, its assistance also includes skills assessments, career profiles, locating training courses, CV and interview advice, and disability support.
[1] In July 2024, the Department for Work and Pensions (DWP) announced plans to merge the National Careers Service with Jobcentre Plus.
[5] At launch, the Government aimed for the National Careers Service to have the capacity to help 700,000 adults face-to-face each year, to handle up to one million telephone advice sessions and provide 20 million online sessions.
To achieve accreditation, organisations must undergo inspection and show that they meet requirements around leadership and management, resources, service delivery and continuous quality improvement.
[8] The service is available throughout England, with devolved responsibility for careers advice in Scotland, Wales and Northern Ireland.