With an annual patronage of 100,000 visitors, the museum is one of the most popular attractions in the Australian Capital Territory.

The gift shop stocks a range of natural history books, dinosaur replicas, toys, fossils, crystals, minerals and meteorites.

in September 2011, Jeno Kapitany, Martin Rowe, Chris Michael and Kate Michael were appointed including local and international scientist and geologist Tom Kapitany.

Major upgrades have taken place in April and May 2012 with the addition of twelve animatronic dinosaurs as well as an extensive collection of life size models displayed both within and outside the museum.

The museum caters for guided tours for school groups of all ages by appointment, as well as hosting birthday parties, dance with dinosaurs events for young children, private parties, corporate functions and dinosaur sleep overs during school holiday periods.