Occupying over 11,322 square metres (121,870 sq ft), it showcases the cultural and political context, linguistic structure and evolution of the Korean alphabetical character system known as Hangul (Hangeul) through exhibitions, research activities, and education.

[1] The museum was damaged in a fire on 1 February 2025 that affected its third and fourth floors and injured one firefighter.

The remaining artefacts were transferred to the National Museum of Korea for safekeeping following the fire.

[2] The museum has a basement level with an auditorium and three ground levels with lecture rooms, a library, a permanent exhibition hall, a special exhibition hall[3] as well as a Hangeul Learning Center and a Children's Museum with a Hangeul playground.

[4] There is plenty of text in English for non-Korean speakers, along with interactive games and audio-visual displays highlighting elements of Hangeul and providing basic reading and writing skills.