National Information Technology Board (NITB) was established in 2014 after the merger of the Pakistan Computer Bureau (PCB) and the Electronic Government Directorate (EGD).
[1] However, after the passage of the National Information Technology Board Act, of 2022, its status was changed to an autonomous body.
Its objective is to serve the public in a more efficient and effective manner through the provision of e-governance software applications to advisories, consultancies, and federal ministries and divisions.
This application is intended to be a homegrown alternative to WhatsApp and aims for secure and efficient digital communication between government officials and employees.
Some participating firms raised questions against the process, alleging that the selection criteria were specifically designed to favor one of the potential bidders.