[2] SCO plays a role in providing telecommunication services in Azad Kashmir and Gilgit Baltistan to almost 1.7 million people, a quarter of the total population.

[4] SCO is a public sector organization working under Ministry of Information Technology and Telecommunication (MoITT) of the Government of Pakistan (GOP).

[8] Over a period of time, SCO has developed significant infrastructure, including laying a 2500 kilometer optical fiber cable network.

SCO provided telecom services to both the public and private sectors (the general populace) in Azad Jammu & Kashmir and Gilgit Baltistan region.

[17][2][18] As of February 2018, Special Communications Organization (SCO) has been given the NOC to start trials for 3G and 4G (NGMS) services in Azad Jammu & Kashmir and Gilgit Baltistan.

[22] As of 2006, SCO had often been criticized for poor performance and creating obstacles for other carriers in providing telecom services in AJK (Azad Jammu and Kashmir).

[25] In 2016, SCO was criticized for creating hurdles in opening up 3G/4G in the AJK, as it was not able to upgrade its network, and was certain to lose market share if other operators were allowed to offer 3G/4G services.