[6] The Severn Major Trauma Network was set up to manage and influence care for seriously injured patients from injury to rehabilitation.

From April to December 2014, Frenchay Hospital was progressively closed, with the majority of services moving to a new building at Southmead.

[13] At the heart of the 800 bed hospital is a public concourse which simplifies access to the medical wards and departments.

Bedrooms have large areas of unobstructed glazing and are naturally ventilated, providing the patient with control of their own environment.

The bedroom wings are located on the eastern side, naturally shaded from the afternoon sun by the mechanically ventilated clinical block which houses 24 state of the art operating theatres, intra-operative MRI suite, 48 critical care bedrooms, advanced imaging suites, cardiac catheter labs and endoscopy unit.

[15] Between July and September 2014, the trust had the third worst performance in the country against the requirement to treat and discharge or admit 95 per cent of A&E patients within four hours.

It produced an operational resilience and capacity plan, envisaging the trust would achieve performance of 92 per cent against the A&E four-hour standard by April which was rejected.

The biggest reason for avoidable breaches of the target was said to be the availability of suitable beds to admit patients.

[24] PwC partnered with the trust to introduce Perform, a behavioural change methodology to reduce outliers, bed occupancy and rising demand.

[1] The trust issued invoices to patients thought to be ineligible for NHS treatment totalling £1.2M in 2018–19, but only collected £0.2M.

This includes a free over-the-phone physiotherapy assessment service, bespoke psychological support sessions, Arts on Referral and the Mental Health First Aid network.

Staff also have access to a 24/7 free, confidential helpline offering counselling about financial, legal, relationships and more, provided by partner organisation Health Assured.

Nurses across the region are welcomed into the trust for professional development seminars, and clinical teams provide an insight into clinical developments, give attendees a chance to network with senior and staff nurses and access to complimentary CPD hours towards revalidation.