The municipal hall of Glan and a school were rendered unsafe for use after sustaining significant damage, while the town's port was also closed after its left wing collapsed, with a 30-meter section of the wharf believed to have sunk.
[28] In Davao City, part of a crane and its load broke off from a high-rise condominium that was under construction and fell on top of a house in the Matina district.
[29] Sarangani governor Rogelio Pacquiao suspended face-to-face classes at all levels in the province on 20–21 November to allow inspections on school buildings and imposed work-from-home arrangements in government offices.
[30] The Department of Social Welfare and Development vowed to give financial aid to the affected families with the Disaster Response Management Group's ₱1.34 billion food and non-food assistance fund.
[33] The National Disaster Risk Reduction and Management Council's response cluster was immediately dispatched to inspect and respond to impacted areas moments after the earthquake.
[34] President Bongbong Marcos, who was on a six-day visit to the United States for the Asia-Pacific Economic Cooperation summit in San Francisco when the earthquake struck, said that he would proceed with his overseas trip unless a necessity arose that only he could respond to, but ordered an immediate response from all available government agencies.
[35][36] He later visited General Santos on 23 November to inspect the damage and distribute aid, during which he was accompanied by athlete and former senator Manny Pacquiao, who comes from the region.
[26] On 19 November, Vice President Sara Duterte attended a wake for victims of the earthquake in Glan and visited injured patients at the Sarangani Provincial Hospital.