[1][2] Jocelyn Butler, called Joss, is a 22-year-old half-American, half-Scottish woman who finished college, tries to become a writer and is the main protagonist of the series.
She finds a free room on Dublin Street, owned by Ellie Carmichael, and pays her a visit by taxi.
In the upcoming events, Joss' plan to remain aloof gets rebuffed when she's invited to Ellie's and Braden's family dinner at the Nichols.
Joss suddenly feels pity, trying to think of a young Braden and is embarrassed that she cares, while it pleases Ellie.
In later events, Joss' attraction to Braden and her panic attacks become more overwhelming and she decides to go to a psychologist, Dr. Kathryn Pritchard, to find a solution for that problem.
While writing a fantasy story with her parents in the lead roles, she has a panic attack in the gym after thinking of happy times with them and she has to help her friend Rhian with her boyfriend James, who shows up at Joss and Ellie's apartment.
Joss feels guilty but after Braden takes her to his office and confronts her about it, she snaps and screams at him for flirting with other women who were his ex-girlfriends and asks him, hurt and upset, if she was so worthless that he could do that to her.
Soon after, Joss falls back to her closed-off persona when it turns out that Ellie has a brain tumor that could result in cancer.
While Braden, upset and hurt, gets advice from Elodie, Joss crashes at Jo's apartment and seeks help from Dr. Pritchard, who motivates her to fight her demons.
This is also Adam's cue and he appears and declares his love for Ellie in front of his best friend, which Braden accepts without problems, since he already knew about their feelings.
She also decides to fly back to Virginia to deal with her family's death and probably stay there permanently, but is stopped by Braden, who is angry at Joss for still being stubborn about her feelings and trying to do something alone without asking him.
When he rips up her ticket, Joss unleashes her full anger and yells at him, saying that she was safe with not caring for someone until him and he should stop trying to fix her.
Braden convinces her of his sincerity in his feelings for her and that she isn't as broken as she thinks she is, and Joss finally admits her love for him and both end up having sex together as a real couple.
Joss is 22-years-old and known as a short, straightforward, attractive and tough young woman with dirty blonde hair, a husky voice and cat-like gray eyes.
Because of her aloof, sarcastic and stubborn behavior, she is an irresistible challenge for men, yet there are moments where she would behave immature and inconsiderate.
He is able to outsmart Joss and confusing her but is stunned by her quick-wit, strength and her confidence, things which made him fall in love with her in first place.
She has blonde hair, ice-blue eyes and is described as a tall, sweet, caring, beautiful and bubbly woman.
She hated Braden's girlfriends Vicky, Holly and Analise and is glad that Joss has managed to get her brother's heart.
He declares and confesses his feelings for Ellie when he realizes that he could lose her over surgery, which Braden accepts afterwards, since he knew about their developing relationship beforehand.
Jo is misunderstood as a gold digger because she dates older men with money, when in truth, she tries to pay food and clothes for her brother.
He is 25, good-looking with brown hair and blue eyes and has underneath his playboy behavior a caring and generous side.
She was a fierce, strong and independent woman and didn't care about other people's opinion of her, to which Braden points out that she reminds him of a certain someone, meaning Joss.
She is optimistic, affectionate, welcoming and a wonderful mother who takes good care of her children, including Braden and Joss and makes sure, they all right.
He's attentive, smart and a wise man who treats Braden like a son and is proud of Ellie's accomplishments.
She has a crush on a boy named Marco D'Alessandro with whom she has a story with "Fall In India Place" as an adult, aged 22.