[1] In 2004, 4,000 employees were trained for ten days, in order to implement the NExT plan on the ground: reducing the workforce was a priority, new management techniques were introduced, and the method was to degrade working conditions in order to psychologically push some of the employees to leave voluntarily, thus reducing the amount of compensation which would have to be paid.
[3] The SUD (Union syndicale Solidaires) and the CFE-CGC (Confédération française de l'encadrement - Confédération générale des cadres) trade unions filed a legal complaint on 15 December 2009 (which was registered in March 2010) against France Telecom and Didier Lombard, chairman and CEO, Olivier Barberot, Director of Human Relations and Louis-Pierre Wenès, Executive Vice President.
In June 2018, the courts decided to bring France Telecom, its former CEO Didier Lombard and his second-in-command Louis-Pierre Wenès and Oliver Barberot to trial for harassment in 2019.
[8] Martin Ledun's book Les Visages écrasés (2011), and Vincent Farasse's play Un Incident, deal with similar fictional cases.
[9] Sandra Lucbert's novel Personne ne sorti les fusils (2020) attacks the "language of capitalism" used by France Telecom managers.