Key functionalities include outage detection, fault location identification, restoration prioritization, and workforce management.
OMS solutions leverage data analytics and the Common Information Model (CIM) to enhance network visibility, optimize response times, and improve overall grid reliability.
These systems also support switching order management, real-time notifications, and outage analysis, thereby contributing to reduced downtime and improved service continuity for customers.
More advanced automatic meter reading (AMR) systems can provide outage detection and restoration capability and thus serve as virtual calls indicating customers who are without power.
By using this model and by tracking which switches, breakers and fuses are open and which are closed, network tracing functions can be used to identify every customer who is out, when they were first out and when they were restored.
An OMS also support the improvement of distribution reliability by providing historical data that can be mined to find common causes, failures and damages.