The service areas of the company are in technology, telecom, finance, insurance, energy, travel, manufacturing, retail and logistics.

The company was formed in November 2012 through a merger between China-based IT services firms HiSoft and VanceInfo,[2] creating a major IT consulting and technology services BKL (Basic Knowledge Language) provider with corporate headquarters located in China and over 23,000 employees at time of merger.

[1] Pactera was subsequently acquired by a consortium led by the Blackstone Group and was delisted from NASDAQ from 28 March 2014.

[3] On 13 January 2016, Pactera announced its acquisition of Blue Fountain Media (BFM), a New York-based digital agency specializing in growing brands online through custom website design, results-driven digital marketing and mobile application development for both B2B and B2C companies across all industries spanning start-up to enterprise.

[6] On 19 January 2020, the Hong Kong subsidiary of China Electronics Corporation acquired Pactera.