[3] Its European delivery partner, General Logistics Systems (GLS), is also a subsidiary of International Distribution Services and delivers more than one million parcels a day across 34 countries in Europe.

The hub for the United Kingdom, one of the country's largest buildings, is a highly automated tracking and sorting centre covering 24,000 square metres (5.9 acres) and can handle up to 58,500 parcels an hour.

[7] In March 2002, the universal parcels service was transferred to Royal Mail, leaving Parcelforce to concentrate on time-guaranteed, next-day and two-day express deliveries.

[8] In January 2007, Parcelforce Worldwide became the first express carrier in the United Kingdom to give its customers the option to offset the carbon emissions associated with the delivery of their parcels.

[9] In October 2012, Royal Mail announced an investment of £75 million in Parcelforce Worldwide planned over four years, which would involve the opening of new processing centres in Chorley, Lancashire and depots in Basingstoke, Hampshire and Bodmin, Cornwall.