The website's aim is to provide members of the public with up-to-date information on health related topics in the form of comprehensive leaflets (which can be read online or printed), blogs, wellbeing advice and videos.

As well as these resources, there is also a community forum to discuss any health topics with other users of the website, however healthcare professionals do not actively review this section.

There is also a paid-for service called Patient Pro, where users may pay a monthly subscription fee in order to gain access to enhanced site capability.

[3] Information on Patient.info is updated to keep abreast of the latest medical evidence, with each leaflet reviewed every two years or earlier when necessary (whichever comes first).

Users are able to book appointments, order repeat prescriptions, send messages to their practice, and view their medical records remotely.