The Onehunga Branch is single-track with no south-going junction at Penrose, and passengers transferring between Onehunga Line and Southern Line services must use the bridge on the Station Road side to cross from one platform to the other.

On 28 April 2011, passenger trains began stopping under the station building shelter for the first time since 1993.

The typical weekday off-peak timetable is:[3] Bus routes 66, 298 and 321 serve Penrose station.

[4] On 24 June 2022, the Onehunga line was shortened to terminate at Newmarket due to a reduction of platforms at Waitematā for City Rail Link construction.

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