[4] For example, application of process mining methodology to the audit trails of a workflow management system, the transaction logs of an enterprise resource planning system, or the electronic patient records in a hospital can result in models describing processes of organizations.
After discovering a process model and aligning the event log, it is possible to create basic supervised and unsupervised learning problems.
For example, to predict the remaining processing time of a running case or to identify the root causes of compliance problems.
[8] This is a vendor-neutral organization aims to promote the research, development, education and understanding of process mining, make end-users, developers, consultants, and researchers aware of the state-of-the-art in process mining, promote the use of process mining techniques and tools and stimulate new applications, play a role in standardization efforts for logging event data (e.g., XES), organize tutorials, special sessions, workshops, competitions, panels, and develop material (papers, books, online courses, movies, etc.)
The term "process mining" was coined in a research proposal written by the Dutch computer scientist Wil van der Aalst.
In 2009, the IEEE task force on PM governing body was formed to oversee the norms and standards related to process mining.
This software can identify patterns, bottlenecks, and inefficiencies within a process, enabling organizations to improve their operational efficiency, reduce costs, and enhance their customer experience.