The station is the terminus of the NEL and serves the Punggol Digital District alongside the new campus of the Singapore Institute of Technology.

An artwork, Trajectories by Zul Othman, is displayed at this station as part of the MRT network's Art-in-Transit programme.

On 17 January 2013, transport minister Lui Tuck Yew announced a one-station extension of the NEL to serve upcoming developments in Punggol North.

However, in June 2017, second minister for transport Ng Chee Meng announced that the 1.6 km (0.99 miles) extension would be completed in 2023 to better accommodate the area's development timeline.

[5][10] The JTC constructed the site for the station, which also serves as structural support for the Punggol Digital District (PDD).

[9] With restrictions imposed on construction works due to the COVID-19 pandemic, Transport Minister Ong Ye Kung announced that the station's completion date would be delayed to 2024.

[5][10] In June and July 2024, NEL operations began later at 8 am on Sundays to integrate testing and commissioning works with the new station.

[9][20] The station also employs a hybrid cooling approach with fans at the platform level, earning it the Green Mark Platinum Certification from the Building and Construction Authority.

[18] A tactile system, consisting of tiles with rounded or elongated raised studs, guides visually impaired commuters through the station.