The bus stops resemble those featured along the METRORail Red Line, with announced arrival times for upcoming buses based on GPS tracking systems.

The service originally used 41-ft long hybrid-electric buses, purchased from New Flyer Corporation, that provided on-board security cameras, more comfortable seating, a quieter interior and a significant amount of passenger information to be provided at the stops along the route.

The QL 402 route only operates during peak traffic hours in the mornings and afternoons, on 15-minute intervals, Monday through Friday; it has now been expanded to include midday service.

In addition, these 8 stops were selected so that transfers to existing METRO local service bus routes could be performed more efficiently.

In addition, the transportation agency will survey passengers periodically to gain their opinion of the service and will monitor ridership as a measure of success.