[11] Sanctuary was the subject of a Channel 4 Dispatches documentary in March 2019 in which tenants complained about various issues including damp, woodworm and flooding.

[12] The Inside Housing website reported that a Sanctuary director claimed that investigations by regulators into issues arising from the documentary found no breaches of standards.

[13] Sanctuary was criticised in the House of Commons in July 2019 by Mark Francois, MP for Rayleigh and Wickford, who said that it was "highly dysfunctional"’ and had "consistently provided a poor maintenance service to many of my constituents over a period of many years".

[22] Along with four other housing associations – Abri, Anchor Hanover, Home Group and Hyde – Sanctuary is part of the Greener Futures Partnership (GFP).

[23] In 2020, Sanctuary was accused of treating a black woman, Selma Nicholls (the CEO of a talent agency), unfairly compared with her white neighbour.