[6] This agreement put both arenas under the same management and made the facilities sister venues.

The company, created by OSU, the Blue Jackets, the FCCFA and Columbus-based Nationwide Insurance, currently manages the day-to-day operations as well as budgeting and event bookings at both arenas.

In response to the criticism for lacking the energy and gameday atmosphere seen in many other college basketball arenas, the athletic department reconfigured the student section in 2010 so that the students would then be seated behind the team benches allowing them to be visible on television broadcasts, as well as behind the basket that the opponent shoots at during the second half.

To compensate for the revenue lost from the tarped-off seats, the student allotment was reduced from 2,000 to 1,400 tickets.

[11] Bleacher Report has called the arena too "generic" for the most expensive tickets in the conference,[12] and The Gazette has opined it is "sterile", "cold", "devoid of charm", and lacks intimacy.