The station stands on a terrace with steep slope to Steinbacher Straße, which runs parallel with it.

The station originally had three platforms, which were connected by crossings over the tracks, a freight yard, a signal box, which was demolished in 1968, and several sidings.

About 10 years after the construction of Schwäbisch Hall station, the building of the Waiblingen–Schwäbisch Hall railway (Murr Valley Railway) connected Stuttgart with Crailsheim and provided a shorter route to Nuremberg than the line through Aalen.

A Second World War air raid on 23 February 1945 destroyed the three-storey station building, killing eight people.

Paintings, sculptures, objects and installations were presented relating to railways, transport and mobility.