Eventually, she completed her bachelor's degree in business computing at the University of Winnipeg, graduating first in her class and earning a gold medal.

At Sapura, Wai Hun met John Lim, a Malaysian software developer who would eventually become the Chief Technological Officer of JurisTech.

[3][4] Wai Hun and John Lim started Natsoft(M) Sdn Bhd, the parent company of JurisTech in 1997 amidst the Asian Financial Crisis.

However, the initial offering was not successful because the markets were not ready for data mining and AI solutions at the time, and additionally, few companies could afford such services in the immediate aftermath of the Asian Financial Crisis.

Then Wai Hun and John Lim decided to offer debt collection and litigation software to cope with existing market needs.