"Shivers" entered atop the charts in the United Kingdom and Ireland, dethroning Sheeran's previous single "Bad Habits" after eleven consecutive weeks at the summit in both countries.

The song also topped the charts in Austria, Germany, Sweden and Switzerland and peaked at number four on the Billboard Hot 100.

[3] On 19 August 2021, Sheeran announced his fourth studio album, =, in which the song is listed on the tracklist.

[7] A music video was released along with the song on 10 September 2021, starring Sheeran and AnnaSophia Robb.

In the music video, Sheeran meets Robb at a diner and starts going through wild fantasies with her, including getting revived in a morgue after a text from her that he was waiting for finally arrives, dancing together in a bird-filled hotel, and fighting off some goons (with Sheeran suddenly wearing knight armor in the midst of the fight).