Children with orthopaedic conditions, burns, spinal cord injuries, and cleft lip and palate are eligible for care and receive all services in a family-centered environment, regardless of the patients' ability to pay.

The Shriners had considered closing facilities in Shreveport, Louisiana; Greenville, South Carolina; Erie, Pennsylvania; Spokane, Washington; Springfield, Massachusetts and Galveston, Texas, eliminating a total of 225 beds.

[8] Maxwell stated in July 2009 that some of the facilities may become outpatient surgical centers, and will begin accepting insurance payments (for most care) for the first time in the hospitals' 87-year history.

Maxwell said children with burns, orthopaedic conditions, spinal cord injuries and cleft palates will continue to be treated without charge to their families.

[12] Treatment areas cover a wide range of pediatric orthopaedics, including scoliosis, limb discrepancies, clubfoot, hip dysplasia, and juvenile idiopathic arthritis, as well as cerebral palsy, spina bifida (myelomeningocele), and other neurological conditions that affect ambulation and movement.

Four of the hospitals (Boston, Galveston, Cincinnati, and Sacramento) provide care for children with burns, as well as treating a variety of skin conditions such as epidermolysis bullosa and toxic epidermal necrolysis.

The Boston, Chicago, Shreveport, Galveston, Springfield, and Portland hospitals also provide treatment for children with craniofacial conditions, especially facial clefts.