Costa Rican customs is located at the west end of the bridge just down some stairs from the elevated railroad grade.

[3] When crossing the border in either direction, tourists must clear both Costa Rican and Panamanian customs.

[3][4] Panamanian customs is located alongside the elevated railroad grade right at the east end of the bridge.

[4] In Costa Rica, Puerto Viejo offers the closest accommodations, restaurants, and services to the border.

[3] In Panama, Changuinola offers accommodations, restaurants, and services about 10 km (6 mi) from the border.