[3] In August 2013, Sodexo Justice Services was criticised in an official report for subjecting a female prisoner to "cruel, inhumane and degrading treatment", which "appears to amount to torture" at HMP Bronzefield in Ashford, Surrey, England.

After two weeks of evidence, the inquest jury found "failings on the part of the prison, healthcare staff, GPs and custody officers that contributed to the death of Annabella Landsberg".

[6] On 13 February 2017, the Sodexo managed prison HMP Northumberland was featured in the BBC's Panorama programme, highlighting serious mismanagement issues related to widespread illegal substance abuse.

[10] In February 2019, Sodexo was criticised by the United Kingdom's Ministry of Justice for failing to prevent repeated and systemic breaches of the human rights of inmates at the Sodexo-operated HMP Peterborough.

The case raised serious questions about how the woman came to be unsupervised and without medical support during her labour and birth, and about the conditions at the privately run prison.