Soluto was a device protection software developer that helped users identify and correct problems in Microsoft Windows.

[1] It developed an identically named product offering that integrated a mobile app, web portal, proactive communications, and remote device management into one service.

As part of a premium service, Soluto enabled users to contact premier support technicians.

Data transmitted to Soluto includes the apps running during boot up, enabled browser toolbars and add-ons, hardware specs, and a specialized form of crash reports.

The servers send back to the agent information such as solutions for recent crashes and the remote actions that were initiated by the user and need to occur.