[3] Transit operations through the Plaza resemble that of an airline hub, with bays of buses arriving and departing in waves, providing timed transfer opportunities for passengers.

The initial proposal was a public-private partnership that would have built the transit center on the ground floor of a new high rise office and retail building.

[9] Plaza Bay 6 was also later upgraded with similar amenities during a Riverside Avenue reconstruction project in anticipation of future high performance transit lines.

[12] Inside the Plaza, there is a Subway location, Joe's Mini Market, and STA's customer service and security offices.

Three of the bays include high performance transit amenities such as raised platforms for near level boarding, shelters, and off-board fare collection.