The remaining six service areas, which report under the Facilities Services division, include: In 1946, Ian McMullin founded Spotless as a dry-cleaning business at 129 Smith Street, Fitzroy, Australia[2][3][4] In 1957, the business was incorporated as Spotless Pty Ltd.

[7][8] On 2 September 2013, the local organising committee of the 2015 Cricket World Cup, which was hosted by New Zealand and Australia, appointed a joint venture of Nine Live and Spotless Group to provide hospitality services for the tournament.

The case was heard by the Federal Court of Australia, where United Voice argues that Spotless is in breach of the Fair Work Act as it leaves cleaners worse off than they would be without the IFAs.

United Voice also states that cleaners have reported that they have been unduly pressured into signing the agreements and were allegedly told that if they refused to sign the IFAs, they would be warned that their hours would be cut or that they would be refused overtime hours[12] after the Cleaning Services Award.

[13] The case was due to go before Fair Work Australia on 18 April 2011; however, Spotless did not attend the voluntary mediation.

[14] The Fair Work Ombudsman agreed to Spotless’ decision to sign a Pro-Active Compliance Deed.