[1] Materials available for loan include books, films, musical instruments, and video games.
[2] As of September 2024, residents from Niagara Falls, Niagara-on-the-Lake, Port Colborne, Thorold, Wainfleet, and Welland could borrow items from the library.
When Port Dalhousie, Merritton, and Grantham were amalgamated into the city in 1961, there was even greater demand for better library infrastructure.
[8] In 2022, the central branch received two robots from a local restaurant that are used to carry items across the library.
More than 100,000 physical items have been removed to make room for these spaces, with a greater emphasis being placed on access to digital materials.
[10] Local historians have criticized this weeding process for removing access to vital information in regards to their research.
[11] In 2023, the branch in Port Dalhousie launched a program where the library remained open during unstaffed hours.
[15] Alternative locations were discussed in 2020 such as the Pen Centre and the St. Catharines Museum but none of these options were definitively chosen at the time.