[1][3][4][5] He graduated in 1988 from Baton Rouge Magnet High School, and then attended Louisiana State University, earning a degree in Theatre in 1992.
He did some part-time work building sets for local theaters such as Baton Rouge Opera, and then moved with some friends to Austin, Texas, where he continued at venues such as Live Oak Theatre.
At Origin, Long worked in Quality Assurance, documenting bugs on games such as Ultima VII, Wing Commander III, and ShadowCaster.
[9] The game was released in 1997, and though not the first graphical MMO, gained considerable attention as part of the popular Ultima series, attracting 250,000 players.
Some games created were original concepts such as Pufflescape, Jelly Bean Counter, and Bits & Bolts, while others leveraged existing Disney properties, such as Cinderella Shapes & Patterns, Toy Story Letters & Letter Sounds, Fairies Art Studio, Ariel Numbers and Counting, Cars Numbers and Counting, and Disney Fairies Fashion Boutique.