During the upgrade work (on 27 January 2009), a bridge crossing the A735 road south of the station collapsed as an oil train was passing over it, resulting in several tank wagons in the consist derailing and catching fire.

When the work was completed in September 2009, the second platform was reinstated, the pedestrian underpass re-opened and full disabled access provided.

[5] The station has been adopted (2015) by the staff and clients of Hansel Village near Symington and they also maintain the displays of planted flowers on the platforms.

The station had a basic hourly service each way (including Sundays) to Glasgow and Kilmarnock, with some southbound trains continuing to either Carlisle or Girvan and Stranraer.

In January 2016 a number of Virgin Trains were re-routed via Kilmarnock due to flood damage to a bridge on the Glasgow to Carlisle main line near Lockerbie.