Structured communication is a term used across a variety of disciplines to describe frameworks for interaction between individuals or machines.
Although these frameworks are primarily designed to reduce ambiguity, increased efficiency is often cited as a secondary benefit.
[1] A structured communication program was initiated amongst healthcare workers in British Columbia, Canada, following an agreement between employees and employers in 2006.
[2] A 2007 study researched the application of structured communication to End-Point Projection theory, which could allow for the development of web services that are able to adapt to unknown channels or participants.
[3] At least one company has suggested that research tools such as surveys, polls, and quizzes are a form of structured communication as well.