StubHub

It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events.

[4][5][6] StubHub was founded in March 2000 as a class project[7] by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers.

"[10] While StubHub initially intended to "build a ticket transaction system that [Fluhr] could sell to other online portals and providers", in 2003, the company began placing Google ads for the actual StubHub website instead, directly facilitating ticket sales from sellers to buyers.

[28] StubHub had 62 official partners by May 2011, including the Tostitos Fiesta Bowl, the Boston Red Sox, and Ultimate Fighting Championship.

[a] StubHub applications for iPhone, iPad, BlackBerry 10, and Android also allow users to decide where they want to sit using interactive venue maps and the number of seats, and to plan the event by finding local restaurants, bars, and parking facilities.

[32] Also in 2012, StubHub announced that Adele was the best-selling British act of 2011–2, with sales worth $35.18 million for her performances and merchandise alone.

At the time, StubHub said that 35% of tickets sold on its site came from professional brokers, and the rest came from part-time sellers or individuals.

[34] In 2013, StubHub created an application especially for the South by Southwest events in Texas that gave users the opportunity to buy a range of tickets to all of the different shows.

[35] In January 2013, StubHub launched "The Rising Stars program", which offers grants of $25,000 - $100,000 for locally based, grassroots organizations to aid youth in sporting and artistic development.

[43] StubHub was active in the US, Canada, the UK, Mexico, and Germany by 2016, and was the world's largest ticket resale platform.

[45] In June 2016, the Competition and Markets Authority (CMA) launched a compliance review of the four main secondary ticketing platform websites in the UK, including Viagogo, StubHub, GetMeIn, and Seatwave.

[47] In 2016, the United States Senate commerce committee introduced legislation called the Better Online Ticket Sales, or BOTS, Act which was later signed into law in December 2016 by President Obama.

"[60] Local agencies may trade smaller profit margins from selling to a larger volume reseller rather than risk not finding a retail buyer for the same ticket.

[1] StubHub was described by The Wall Street Journal as "far and away the biggest player in the $6 billion market for reselling live-event tickets".

[2] The company allows for ticket sellers to gain a profit, but unlike eBay, without involving auctioning.

[68] In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront.

[71] StubHub, as early as 2007, had implemented PayPal's API into its service, which began allowing sellers to be paid as soon as their ticket had been sold.

[72] The company has offices in Los Angeles, Irvine, New York, Salt Lake City, Ireland, Switzerland.

[76] StubHub, Ticketmaster, TicketNetwork, and others began to lobby state legislatures to repeal or modify the stricter anti-scalping laws.

[81][82] On July 6, 2007, a Suffolk Superior Court judge allowed StubHub to proceed with its lawsuit against the New England Patriots.

On October 19, 2007, a court upheld an order forcing StubHub to turn over a list of all New England Patriots season ticket holders since 2002 who had used the site.

[89] They began the merging process in January 2013 when listings on StubHub also appeared in search results on the eBay UK's tickets category.

[90] One of StubHub's top sellers (as of 2017) in the ticket reselling industry is a thirty-year-old man from Montreal, Canada, Julien Lavallée,[91][92] According to a November 9, 2017 article published in The Toronto Star, Lavallée was able to expand his business using "exploitative tactics" that "gam[e] the ticket marketplace and put entertainment beyond the reach of millions of fans who can’t compete with large-scale scalping operations.

"[91] The leaked documents included Lavallée's business records that showed that along with StubHub, he also used Vivid Seats and Ticketmaster as "'main channels' to scalp his tickets".

[91] According to the Toronto Star and the CBC News, Lavallée drew the attention of U.K.’s National Trading Standards (NTS) and CMA when he succeeded in controlling 310 seats for three of Adele's shows in London in 2016 for a total transaction of over $50,000 in less than a half an hour.

[91] In late 2017, the Canadian press, using a "superscalper", Lavallée, exposed in the Paradise Papers as an example, reported that highly successful touts on StubHub were being openly incentivized for high sales volumes, arguing that StubHub was potentially incentivizing bot operators in the process.

[9] In April 2013, StubHub signed a three-year agreement with the Lawn Tennis Association which covers the Aegon events at Queens Club, London, Birmingham and Eastbourne.

fans bought their season tickets before April 19, they offered the chance to win a VIP experience for the final home game of the 2012/3 season against West Ham United F.C., which included champagne on arrival, a three-course meal, and a tour of the dressing room by Graeme Sharp.

It marks the first time that a team belonging to any of the four major North American sports leagues has ever sold a jersey sponsorship.

Tim Leiweke, former CEO of AEG has stated that "many sports executives hate StubHub because the company doesn't invest in the product on the court" but argues that this is misguided.

eBay, PayPal, Kijiji, and StubHub in Toronto
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