[6] The hotel offers facilities and services for local and middle-class businesses, as well as leisure travellers.

[7] In 2021, the company made it compulsory for its workers to get vaccinated against COVID-19.

[8][9][10] In December 2019, the Malawian government was the largest shareholder with 71% of the shares, Press Corporation owned about 15%, and the members of the public share 14%.

The Chief Executive of the company is Yusuf Olela.

[6][11][12] The hotels are located in almost every district in Malawi but are more advanced in regional capital cities such as Lilongwe, Mzuzu and Blantyre.