SupportSave Solutions, Inc. (NASDAQ BB: SSVE) is a US-based offshore business process outsourcing (BPO) company that provides customer relationship management services, transcription and captioning, and back office support.
The company serves clients in a variety of industries such as travel and hospitality, financial services, technology, telecommunications, consumer products, healthcare and insurance, entertainment and education, and law enforcement.
Its original business model was to provide outsourced web-based customer management services to internet-based companies via chat and e-mail.
Today SupportSave has over 1500 employees, operates on 3 continents and serves companies in retail, e-retail, technology, energy and travel.
Its clients include; Office Depot, OfficeMax, Greyhound Lines, DocuSign, Harvard Business Publishing, US Auto Parts, Yellow Pages (YP.com), Checkpoint Software, Westinghouse, Element and Major Energy.