[2] She was the first Canadian to earn her PhD in information systems management and wrote her thesis on the emerging use of computers outside the limited circle of programmers.
Following this, Rivard became the director of the Centre for Interuniversity Research and Analysis on Organizations (CIRANO) technology group.
[3] She continued to collaborate with Barki and Talbot and co-authored A multi-level investigation of information technology outsourcing.
Their paper, which won the Best Article of 2012 Award, proposed and tested a model of the information technology outsourcing decision.
[9] She was also recognized as being among the most prolific authors of MIS Quarterly[10] and received the Pierre Laurin Award for excellence in research.