[2] The film begins in the United States, where Sailaja "Sailu," a struggling woman, works hard to make ends meet.

KK shares his past with Sailu, explaining that he was once a rigid and workaholic person who rejected many many matrimonial alliances.

However, Vidya was diagnosed with chronic leukemia, leading to a heartbreaking decision to distance herself from KK and their child to avoid causing them pain.

The film ends on a hopeful note, with Sailu preparing to express her love to Krishna, honouring Vidya's final wish.

IndiaGlitz called Swagatam a "sincere effort" with a novel start for a Telugu film but felt it became predictable as it progressed.

[4] AndhraCafe praised Bhumika’s performance and her chemistry with Jagapathi Babu but criticised the first half, climax, and music, calling the film "below average.

"[5] Rediff.com noted that the film takes a "safe, oft-trodden path" but appreciated the performances, particularly in the entertaining first half.