The cost to build the prison was approximately $94 million,[9] although the use of inmate labor greatly reduced what this amount would have been if private contractors had been used.

[12] It cost approximately $28 million to operate this prison each year[13] TCI is maintained by contract maintenance, TKC Management Services.

[14] As a part of the North Carolina Department of Public Safety Division of Prisons, it opened in 2008, and housed, as of January 2016, a maximum of 1,402 inmates,[1] providing over 500 jobs to the economically depressed area.

North Carolina Prison guards are paid at the lower end of the national scale,[16] although North Carolina Governor Pat McCrory proposed in April 2015 significant increases in officer pay, although the raise may be partially based on the custody level of the prison.

[22] When this possible health issue was reported, Mr. Kenworthy stated, "If something of that nature did occur and it was determined that some of our other population was exposed, necessary actions would be taken to provide those inmates with the appropriate testing and/or medical treatment that would ensure their well-being as well as the staff here.

The new administrator, Patsy Chavis, was appointed to the post on February 22, 2012, despite having no experience as a custody officer in her official NCDPS biography.

According to WECT, "still, an October e-mail sent by Prison Administrator Patsy Chavis to staff reads, "We cannot require anyone to pay...however supervisors need to be encouraged to participate...

As of September 2014, this employee delivered fast food program remained suspended by the Director of the State Prison System.

[35] WECT reported that in late November 2014 a prison guard was arrested by the FBI for conspiring to rob an armored vehicle.

The officer had previously worked for the armored car company and was planning to behead the owners to make the robbery appear to be an act of terrorism.

[39] Soon after, late December 2014, the same news outlet reported that an officer who had been indicted by a grand jury on charges of felony conspiracy to bring contraband into a detention facility, accepting bribes; furnishing controlled substances to inmates; and furnishing tobacco products to inmates was still being allowed to work at the prison by officials, albeit in an "appropriately reassigned" position.

[41] It revealed that guards at the prison had been fired for unnecessary uses of force against an inmate, an officer having an inappropriate relationship with an inmate, for unsatisfactory job performance and sleeping while on duty, falsification of doctors' notes and being arrested and charged with first degree burglary.

[43] During the same month, WECT reported that an officer was charged, while on duty, with stealing over $30,000 in property and cash from an employee at the UNC Hospital's Ambulatory Care Center.

The incident resulted in an "active shooter" announcement being broadcast over the hospital's public address system.

[51] On December 8, 2016, an officer was arrested for "unlawfully, willfully, and feloniously" allowed the sexual abuse between her son and the alleged victim to occur.