It included a library containing documentation and technical resources for Microsoft products, a learning center providing online training, discussion forums, an evaluation center for downloading trialware, blogs for Microsoft employees and a wiki.

[2] TechNet's primary web presence was a collection of sites for IT professionals providing information, documentation, and discussion authored both by Microsoft and by the community at large.

Later emphasis on and incorporation of applications such as forums, blogs, library annotations, and social bookmarking changed the nature of the TechNet site from a one-way information service to an open dialog between Microsoft and the IT professional community.

[3] The main website and most of its constituent applications below were available in 12 languages, generating traffic from 11.5 million per month and host approx.

The discs were published monthly and contained the complete Microsoft Knowledge Base, service packs, security updates, resource kits, technical training, operations and deployment guides, white papers, and case studies.

TechNet Forums were migrated during 2008 to an all-new platform that provided new features designed to improve efficiency such as inline preview of threads, AJAX filtering, and a slide-up post editor.

The goals[10] of the wiki included providing broader and more in-depth solutions content (how-to, procedural, troubleshooting, deployment), from a broad pool of first-hand experiences, with less publishing friction than traditional mechanisms.

[11] The goal of the social bookmarking application is to provide a method whereby members of the IT professional community can: The initial release of the application provides standard features for the genre, including a bookmarklet and import capabilities.