The company has another IT arm, Xceedcc - Xceed contact center - located in Egypt's Smart Village.

Its main operational offices are in Cairo, Al Mansurah, Ismailia, Alexandria, Suez, and Tanta.

[1] On August 31, 2016, Telecom Egypt (TE) became a fully-fledged mobile operator after agreeing to pay E£7.08 billion (€713.14 million) for a 4G license.

[8] The Arab Republic of Egypt National Telecommunications Organization (ARENTO) was established in 1980 as an autonomous public utility reporting to the Ministry of Transport.

19 of 1998, ARENTO has renamed Telecom Egypt and turned into a joint stock company over which the government maintained full ownership.

[11] In November 2005, the Egyptian government launched an IPO of 20% of Telecom Egypt's existing share capital.

[11] Due to the government's 80% share in the company, Telecom Egypt is beholden to the Ministry of Communications and Information Technology (MCIT) for all major decisions concerning finances, tariffs and employment.

The MCIT is seen by some to exert control over the National Telecom Regulatory Authority, leading to potential conflicts of interest.

The company leases broadband capacity as well as national and international interconnection services in both data and voice.

[11] Internationally, Telecom Egypt is becoming a telecommunications and data hub between Asia, Africa, and Western Europe.

[17] In April 2011, a lawsuit was brought to the High Administrative Court seeking damages from three telecommunications companies (including Telecom Egypt) as well as current and former officials.

[18] In addition to the shutdown, mobile operators' networks, including Vodafone Egypt's, were hijacked by the Egyptian government in order to send text messages directly to customers.

[19] On October 12, 2011, five Telecom Egypt employees were detained by police and charged with attempted murder of the company's CEO Mohamed Abdel Rahim.

The protestors claimed that Abdel Rahim and the board of directors were responsible for corruption and called for their resignation as well as the revision of high officials' salaries.