On 12 June 2018 Town 102's licence was not renewed when, for the first time since its inception, Ofcom, did not award a re-advertised licence to the incumbent licensee;[1] reasons cited as factors included Town's refusal to broadcast on DAB and the challenger's proposal to broadcast a more local service.

[2] Ahead of the transfer of the FM licence to its new holder, both stations were added to the Suffolk local DAB multiplex in August 2018.

On 1 September 2020, Town 102 and its sister stations were rebranded to Greatest Hits Radio, airing a regional drivetime show.

[4] The former Town 102 then transitioned to a localised version of the Hits Radio service, "Hits Radio Suffolk", from 3 November, in tandem with the GHR affiliation migrating to Town's FM successor, Ipswich 102.

Programmes between 0600 and 1900 Monday to Friday and between 0800 and 1200 on Saturday and Sunday were produced in Norwich.