Each episode depicts a person who has a high management position at a major business, deciding to become undercover as an entry-level employee to discover the faults in the company.
The fictitious explanation given for the accompanying camera crew is that the executives are being filmed as part of a documentary about entry-level workers in a particular industry.
They spend approximately one week undercover, working in various areas of their company operations, with a different job and in most cases a different location each day.
They are exposed to a series of predicaments with amusing results, and invariably spend time getting to know the people who work in the company, learning about their professional and personal challenges.
[2] At the end of their week undercover, the executives return to their true identity and request the employees they worked with individually to corporate headquarters.